process dies when uploading large avi files

[jgoyer]

We are running jfileupload ftp and processing the files in a php file after to add them into a db and move to appropriate directories. This process works very well with one exception. The process seems to die on large avi files (even 37MB). Most of the errors are occuring on files of 1GB or larger. Always avi files although I am not sure that they have tried to load large files of any other type.

The upload *seems* to work. I have not tested out the files to make sure that they are valid. They do see the Upload Started message and 100% on the status bar. However I have added email messages to tell me where in the php process it dies and it never makes it in there for the avi files. It is definitely making it there with other test files but not the ones that matter.

[support]

You're using HTTP or FTP upload ? If HTTP which server-side technology to handle upload request ? PHP ?

[jgoyer]

ftp and we are using php.

The client just resent the screen image. The original image cut off the most important messages at the bottom. It states there was a fatal java exception in java.io.IOException and that it is a threading problem. I have attached the new image.

Thanks,
JGoyer

[support]

How large is the AVI ? 500MB ? Also could you update to 2.5 ?

[jgoyer]

The avi files are between 500MB and 2GB. Some will be larger in the future.

[support]

Could you try to setup timeout as:
<PARAM NAME="timeout" VALUE="120000">

Also, could you provide a testing URL so we could test the applet from here ?
If yes then send it to support(at)jfileupload(dot)com

[jgoyer]

I am not sure if the client will allow it but I will check. Would the timeout parameter help with a "fatal thread interruption"?

[support]

You're the first to report such issue, so I was wondering if it could come from timeout. Just make a test.

[jgoyer]

Okay, how do I send login info to you securely?

[jgoyer]

Scratch last message. I see the info above.