Issue when transfering big files using FTP

[belair]

Hello there,

We are experimenting a few issues while uploading files (using FTP) from the WAN, when these files are more than 50MB big. Please note that doing the same on our LAN works very well, even with very big files !

What we observe : we upload a 100MB file from a PC outside our LAN (my own pc at home). The file is totally uploaded, the progress bar behavior is normal till 100%, but finally the applet gets frozen and the forward is never executed. Note that invoking the Cancel button does not work anymore. No particular error message in the Java Console. The point is that this happens when the file is more than 50MB big (i.e. after a certain time). It works perfectly well with a 40MB file. If we try to reload the page containing the JFileUpload applet, we get an IOException Error.

Any idea ?

We would appreciate to make it work properly before purchasing this nice piece of software

Thanks in advance for your help.

Arnaud

[support]

Could you have a look to the following thread:
viewtopic.php?f=2&t=30

Usually, we have this problem with FTP server with low command channel timeout. We have a workaround if your FTP server can accept periodic NOOP command to avoid reaching such timeout.

[belair]

Hi,

Thank you for your answer. Prior to post this message, I've been searching the forum for posts concerning this kind of problem, without success. Thank you for the link

I tried to do exactly the samething with another PC yesterday evening. After a 30mn upload, I've been redirected to the right page, so I can say that it works.

I have no idea about the strange behavior on the other PC. We keep on investigating, taking into account your suggestions.

Thank you again.

Kind regards.

Arnaud