Transfer failed!

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just_nAnO
Posts: 3
Joined: Tue Jun 28, 2011 1:05 pm

Transfer failed!

Post by just_nAnO »

Hi,

One of my clients have a problem: After their Net Admin open ports 21 and 22, JFileUpload still failing transfer:


[INFO] MApplet - JFileUpload 2.8 Build FINAL.001
[INFO] E - Control encoding: ISO-8859-1
[INFO] A - Loading regFile : license.oxw
[INFO] A - Registered to :outdoorsphoto.com.mx
[INFO] E - Connected to ftp://184.154.191.154
[INFO] E - 220 ProFTPD 1.3.3a Server ready.

[INFO] FTPUploadTransfer - Upload started : C:\Users\Outdoor Photos\Desktop\VALERIE FEDDICK.zip
[ERROR] FTPUploadTransfer - jfileupload.transfer.client.core.A: Transfer failed
[INFO] FTPUploadTransfer - Attempt 1/30
[INFO] E - Disconnected from ftp://184.154.191.154
[INFO] E - Connected to ftp://184.154.191.154
[INFO] E - 220 ProFTPD 1.3.3a Server ready.

[INFO] FTPUploadTransfer - Upload started : C:\Users\Outdoor Photos\Desktop\VALERIE FEDDICK.zip
[ERROR] FTPUploadTransfer - jfileupload.transfer.client.core.A: Transfer failed
[INFO] FTPUploadTransfer - Attempt 2/30
[INFO] E - Disconnected from ftp://184.154.191.154
[INFO] E - Connected to ftp://184.154.191.154
[INFO] E - 220 ProFTPD 1.3.3a Server ready.


I´ll appreciate your help.
Thanks in advance.

just_nAnO
Posts: 3
Joined: Tue Jun 28, 2011 1:05 pm

Re: Transfer failed!

Post by just_nAnO »

I miss to note that transfers throught FileZilla work fine.

User avatar
support
Posts: 1503
Joined: Sun Jan 27, 2008 6:19 pm

Re: Transfer failed!

Post by support »

Send a testing FTP account to support(at)jfileupload(dot)com

just_nAnO
Posts: 3
Joined: Tue Jun 28, 2011 1:05 pm

Re: Transfer failed!

Post by just_nAnO »

The problem is not with server side, my problem is with network security configuration of one of my client.

All my clients (located in differents place and using differents ISP too), EXCEPT ONE, can upload files perfectly to my site (http://www.outdoorsphoto.com.mx)

The problem I think turn around their Network Security config (may be their proxy or firewall). They open ports 20 and 21 but keep failing transfer. Is there any other ports needed to open?

I enable DEBUG mode through ´commons-logging.properties´ and ´simplelog.properties´ and here is the result:

Code: Select all

Java Plug-in 1.6.0_26
Usar versión JRE 1.6.0_26-b03 Java HotSpot(TM) Client VM
Directorio local del usuario = C:\Users\Outdoor Photos
----------------------------------------------------
c:   borrar ventana de consola
f:   finalizar objetos en la cola de finalización
g:   liberación de recursos
h:   presentar este mensaje de ayuda
l:   volcar lista del cargador de clases
m:   imprimir sintaxis de memoria
o:   activar registro
q:   ocultar consola
r:   recargar configuración de norma
s:   volcar propiedades del sistema y de despliegue
t:   volcar lista de subprocesos
v:   volcar pila de subprocesos
x:   borrar antememoria del cargador de clases
0-5: establecer nivel de rastreo en <n>
----------------------------------------------------


security: property package.access value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal.bind.,com.sun.imageio.
security: property package.access new value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal.bind.,com.sun.imageio.,com.sun.javaws
security: property package.access value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal.bind.,com.sun.imageio.,com.sun.javaws
security: property package.access new value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal.bind.,com.sun.imageio.,com.sun.javaws,com.sun.deploy
security: property package.access value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal.bind.,com.sun.imageio.,com.sun.javaws,com.sun.deploy
security: property package.access new value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal.bind.,com.sun.imageio.,com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.definition value null
security: property package.definition new value com.sun.javaws
security: property package.definition value com.sun.javaws
security: property package.definition new value com.sun.javaws,com.sun.deploy
security: property package.definition value com.sun.javaws,com.sun.deploy
security: property package.definition new value com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.access value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal.bind.,com.sun.imageio.,com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.access new value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal.bind.,com.sun.imageio.,com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss
security: property package.definition value com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.definition new value com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss
basic: Receptor de progreso agregado: sun.plugin.util.GrayBoxPainter$GrayBoxProgressListener@1430b5c
basic: Plugin2ClassLoader.addURL parent called for http://www.outdoorsphoto.com.mx/lib/jfileupload.jar
basic: Plugin2ClassLoader.addURL parent called for http://www.outdoorsphoto.com.mx/lib/ftpimpl.jar
basic: Plugin2ClassLoader.addURL parent called for http://www.outdoorsphoto.com.mx/lib/cnet.jar
basic: Plugin2ClassLoader.addURL parent called for http://www.outdoorsphoto.com.mx/lib/clogging.jar
security: Se ha habilitado la comprobación de revocación de la lista negra
security: Está habilitada la comprobación de lista de bibliotecas de confianza
network: Se ha encontrado entrada de caché [URL: http://www.outdoorsphoto.com.mx/lib/jfileupload.jar, versión: null] prevalidated=true/0
network: Conectando http://www.outdoorsphoto.com.mx/lib/jfileupload.jar con proxy=DIRECT
network: Conectando http://www.outdoorsphoto.com.mx:80/ con proxy=DIRECT
network: Conectar http://www.outdoorsphoto.com.mx/lib/jfileupload.jar con cookie "PHPSESSID=12ca806a5f2ebe5824b25bec4877a730"
network: ResponseCode de http://www.outdoorsphoto.com.mx/lib/jfileupload.jar: 304
network: Codificación de http://www.outdoorsphoto.com.mx/lib/jfileupload.jar: null
network: Desconectar conexión con http://www.outdoorsphoto.com.mx/lib/jfileupload.jar
cache: Reading Signers from 3436 http://www.outdoorsphoto.com.mx/lib/jfileupload.jar | C:\Users\Outdoor Photos\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\15\3b1cda4f-206ea79f.idx
cache:  Read manifest for http://www.outdoorsphoto.com.mx/lib/jfileupload.jar: read=107 full=2672
basic: Plugin2ClassLoader.getPermissions CeilingPolicy allPerms
network: Se ha encontrado entrada de caché [URL: http://www.outdoorsphoto.com.mx/lib/ftpimpl.jar, versión: null] prevalidated=true/0
network: Conectando http://www.outdoorsphoto.com.mx/lib/ftpimpl.jar con proxy=DIRECT
network: Conectar http://www.outdoorsphoto.com.mx/lib/ftpimpl.jar con cookie "PHPSESSID=12ca806a5f2ebe5824b25bec4877a730"
network: ResponseCode de http://www.outdoorsphoto.com.mx/lib/ftpimpl.jar: 304
network: Codificación de http://www.outdoorsphoto.com.mx/lib/ftpimpl.jar: null
network: Desconectar conexión con http://www.outdoorsphoto.com.mx/lib/ftpimpl.jar
cache: Reading Signers from 3436 http://www.outdoorsphoto.com.mx/lib/ftpimpl.jar | C:\Users\Outdoor Photos\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\11\42dc5bcb-1c0b210a.idx
cache:  Read manifest for http://www.outdoorsphoto.com.mx/lib/ftpimpl.jar: read=761 full=761
network: Se ha encontrado entrada de caché [URL: http://www.outdoorsphoto.com.mx/lib/cnet.jar, versión: null] prevalidated=true/0
network: Conectando http://www.outdoorsphoto.com.mx/lib/cnet.jar con proxy=DIRECT
network: Conectar http://www.outdoorsphoto.com.mx/lib/cnet.jar con cookie "PHPSESSID=12ca806a5f2ebe5824b25bec4877a730"
network: ResponseCode de http://www.outdoorsphoto.com.mx/lib/cnet.jar: 304
network: Codificación de http://www.outdoorsphoto.com.mx/lib/cnet.jar: null
network: Desconectar conexión con http://www.outdoorsphoto.com.mx/lib/cnet.jar
cache: Reading Signers from 3436 http://www.outdoorsphoto.com.mx/lib/cnet.jar | C:\Users\Outdoor Photos\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\60\3fcc0efc-1c201af9.idx
cache:  Read manifest for http://www.outdoorsphoto.com.mx/lib/cnet.jar: read=22 full=22
network: Se ha encontrado entrada de caché [URL: http://www.outdoorsphoto.com.mx/lib/clogging.jar, versión: null] prevalidated=true/0
network: Conectando http://www.outdoorsphoto.com.mx/lib/clogging.jar con proxy=DIRECT
network: Conectar http://www.outdoorsphoto.com.mx/lib/clogging.jar con cookie "PHPSESSID=12ca806a5f2ebe5824b25bec4877a730"
network: ResponseCode de http://www.outdoorsphoto.com.mx/lib/clogging.jar: 304
network: Codificación de http://www.outdoorsphoto.com.mx/lib/clogging.jar: null
network: Desconectar conexión con http://www.outdoorsphoto.com.mx/lib/clogging.jar
cache: Reading Signers from 3436 http://www.outdoorsphoto.com.mx/lib/clogging.jar | C:\Users\Outdoor Photos\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\20\120833d4-6a55d4df.idx
cache:  Read manifest for http://www.outdoorsphoto.com.mx/lib/clogging.jar: read=769 full=769
basic: Plugin2ClassLoader.getPermissions CeilingPolicy allPerms
[INFO] MApplet - JFileUpload 2.8 Build FINAL.001
security: Accediendo a las claves y el certificado del perfil de usuario de Mozilla: null
security: Carga de certificados CA raíz desde C:\Program Files (x86)\Java\jre6\lib\security\cacerts
security: Certificados CA raíz cargados desde C:\Program Files (x86)\Java\jre6\lib\security\cacerts
security: Carga de certificados de despliegue desde C:\Users\Outdoor Photos\AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs
security: Certificados de despliegue cargados desde C:\Users\Outdoor Photos\AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs
security: Carga de certificados del almacén de certificados de la sesión de despliegue
security: Certificados cargados del almacén de certificados de la sesión de despliegue
security: Validar la cadena de certificados utilizando la API CertPath
security: Obtener colección de certificados del almacén de certificados de Root CA
security: Obtener colección de certificados del almacén de certificados de Root CA
security: No hay información de fechado digital disponible
security: Se ha encontrado el archivo de lista de jurisdicciones
security: Comenzar a comprobar la extensión de confianza de este certificado
security: Empezar a comparar la lista de jurisdicciones con este certificado
security: La compatibilidad con CRL está inhabilitada
security: La compatibilidad con OCSP está inhabilitada
security: Esta validación de entidad final de OCSP está deshabilitada
security: Comprobando si el certificado está en el almacén de certificados denegados de Ejecución
security: Comprobar si el certificado está en el almacén permanente de certificados de despliegue
basic: Subprograma cargado.
basic: Applet resized and added to parent container
basic: PERF: AppletExecutionRunnable - applet.init() BEGIN ; jvmLaunch dt 212552 us, pluginInit dt 3191107 us, TotalTime: 3403659 us
network: Se ha encontrado entrada de caché [URL: http://www.outdoorsphoto.com.mx/i18n.properties, versión: null] prevalidated=false/0
network: Conectando http://www.outdoorsphoto.com.mx/i18n.properties con proxy=DIRECT
network: Conectar http://www.outdoorsphoto.com.mx/i18n.properties con cookie "PHPSESSID=12ca806a5f2ebe5824b25bec4877a730"
network: ResponseCode de http://www.outdoorsphoto.com.mx/i18n.properties: 304
network: Codificación de http://www.outdoorsphoto.com.mx/i18n.properties: null
network: Desconectar conexión con http://www.outdoorsphoto.com.mx/i18n.properties
basic: Plugin2ClassLoader.getPermissions CeilingPolicy allPerms
basic: Plugin2ClassLoader.getPermissions CeilingPolicy allPerms
[INFO] E - Control encoding: ISO-8859-1
[INFO] A - Loading regFile : license.oxw
network: Se ha encontrado entrada de caché [URL: http://www.outdoorsphoto.com.mx/license.oxw, versión: null] prevalidated=false/0
network: Conectando http://www.outdoorsphoto.com.mx/license.oxw con proxy=DIRECT
network: Conectar http://www.outdoorsphoto.com.mx/license.oxw con cookie "PHPSESSID=12ca806a5f2ebe5824b25bec4877a730"
network: ResponseCode de http://www.outdoorsphoto.com.mx/license.oxw: 304
network: Codificación de http://www.outdoorsphoto.com.mx/license.oxw: null
network: Desconectar conexión con http://www.outdoorsphoto.com.mx/license.oxw
[INFO] A - Registered to :outdoorsphoto.com.mx
basic: Applet initialized
basic: Receptor de progreso suprimido: sun.plugin.util.GrayBoxPainter$GrayBoxProgressListener@1430b5c
basic: Applet made visible
basic: Starting applet
basic: completed perf rollup
basic: Applet started
basic: Told clients applet is started
network: Conectando http://184.154.191.154:21/ con proxy=DIRECT
cache: Reading Signers from 3436 http://www.outdoorsphoto.com.mx/lib/cnet.jar | C:\Users\Outdoor Photos\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\60\3fcc0efc-1c201af9.idx
cache:  Read manifest for http://www.outdoorsphoto.com.mx/lib/cnet.jar: read=22 full=22
[INFO] E - Connected to ftp://184.154.191.154
[INFO] E - 220 ProFTPD 1.3.3a Server ready.

cache: Reading Signers from 3436 http://www.outdoorsphoto.com.mx/lib/jfileupload.jar | C:\Users\Outdoor Photos\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\15\3b1cda4f-206ea79f.idx
cache:  Read manifest for http://www.outdoorsphoto.com.mx/lib/jfileupload.jar: read=107 full=2672
[INFO] FTPUploadTransfer - Upload started : C:\Users\Outdoor Photos\Desktop\archivo de prueba .zip
network: No se ha encontrado entrada de caché [URL: http://www.outdoorsphoto.com.mx/, versión: null]
network: No se ha encontrado entrada de caché [URL: http://www.outdoorsphoto.com.mx/UNIX%20Type:%20L8.class, versión: null]
network: Conectando http://www.outdoorsphoto.com.mx/UNIX%20Type:%20L8.class con proxy=DIRECT
network: Conectando http://www.outdoorsphoto.com.mx:80/ con proxy=DIRECT
network: Conectar http://www.outdoorsphoto.com.mx/UNIX%20Type:%20L8.class con cookie "PHPSESSID=12ca806a5f2ebe5824b25bec4877a730"
cache: Reading Signers from 3436 http://www.outdoorsphoto.com.mx/lib/ftpimpl.jar | C:\Users\Outdoor Photos\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\11\42dc5bcb-1c0b210a.idx
cache:  Read manifest for http://www.outdoorsphoto.com.mx/lib/ftpimpl.jar: read=761 full=761
[ERROR] FTPUploadTransfer - jfileupload.transfer.client.core.A: Transfer failed
[INFO] FTPUploadTransfer - Attempt 1/30
[INFO] E - Disconnected from ftp://184.154.191.154
network: Conectando http://184.154.191.154:21/ con proxy=DIRECT
[INFO] E - Connected to ftp://184.154.191.154
[INFO] E - 220 ProFTPD 1.3.3a Server ready.

[INFO] FTPUploadTransfer - Upload started : C:\Users\Outdoor Photos\Desktop\archivo de prueba .zip
network: No se ha encontrado entrada de caché [URL: http://www.outdoorsphoto.com.mx/UNIX%20Type:%20L8.class, versión: null]
network: Conectando http://www.outdoorsphoto.com.mx/UNIX%20Type:%20L8.class con proxy=DIRECT
network: Conectando http://www.outdoorsphoto.com.mx:80/ con proxy=DIRECT
network: Conectar http://www.outdoorsphoto.com.mx/UNIX%20Type:%20L8.class con cookie "PHPSESSID=12ca806a5f2ebe5824b25bec4877a730"
[ERROR] FTPUploadTransfer - jfileupload.transfer.client.core.A: Transfer failed
[INFO] FTPUploadTransfer - Attempt 2/30
[INFO] E - Disconnected from ftp://184.154.191.154
network: Conectando http://184.154.191.154:21/ con proxy=DIRECT
[INFO] E - Connected to ftp://184.154.191.154
[INFO] E - 220 ProFTPD 1.3.3a Server ready.


.............................
.............................


[INFO] FTPUploadTransfer - Upload started : C:\Users\Outdoor Photos\Desktop\archivo de prueba .zip
network: No se ha encontrado entrada de caché [URL: http://www.outdoorsphoto.com.mx/UNIX%20Type:%20L8.class, versión: null]
network: Conectando http://www.outdoorsphoto.com.mx/UNIX%20Type:%20L8.class con proxy=DIRECT
network: Conectando http://www.outdoorsphoto.com.mx:80/ con proxy=DIRECT
network: Conectar http://www.outdoorsphoto.com.mx/UNIX%20Type:%20L8.class con cookie "PHPSESSID=12ca806a5f2ebe5824b25bec4877a730"
[ERROR] FTPUploadTransfer - jfileupload.transfer.client.core.A: Transfer failed
[INFO] FTPUploadTransfer - Attempt 30/30
[INFO] E - Disconnected from ftp://184.154.191.154
network: Conectando http://184.154.191.154:21/ con proxy=DIRECT
[INFO] E - Connected to ftp://184.154.191.154
[INFO] E - 220 ProFTPD 1.3.3a Server ready.

[INFO] FTPUploadTransfer - Upload started : C:\Users\Outdoor Photos\Desktop\archivo de prueba .zip
network: No se ha encontrado entrada de caché [URL: http://www.outdoorsphoto.com.mx/UNIX%20Type:%20L8.class, versión: null]
network: Conectando http://www.outdoorsphoto.com.mx/UNIX%20Type:%20L8.class con proxy=DIRECT
network: Conectando http://www.outdoorsphoto.com.mx:80/ con proxy=DIRECT
network: Conectar http://www.outdoorsphoto.com.mx/UNIX%20Type:%20L8.class con cookie "PHPSESSID=12ca806a5f2ebe5824b25bec4877a730"
[ERROR] FTPUploadTransfer - jfileupload.transfer.client.core.A: Transfer failed
[INFO] FTPUploadTransfer - Upload failed
[INFO] E - Disconnected from ftp://184.154.191.154
I hope you can help me with that issue.
Thanks in advance and have a nice day.

just_nAnO!

User avatar
support
Posts: 1503
Joined: Sun Jan 27, 2008 6:19 pm

Re: Transfer failed!

Post by support »

Are you using PASV too? If here several TCP ports must be opened for PASV. Ports range can be defined on FTP server (depending if your FTP server allow it). That's the main problem with FTP that's way our products support HTTP transfer which only requires 1 TCP port.

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