Firefox 8 crash, Max OSX 10.6.8

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sdthomas
Posts: 14
Joined: Wed Jan 20, 2010 5:13 am

Firefox 8 crash, Max OSX 10.6.8

Post by sdthomas »

One of our clients is reporting an issue with Firefox 8 crashing whenever he attempts to upload images to his site.
This is his crash report:

AdapterRendererIDs: 0x22600,0x20400
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:8.0
BuildID: 20111104165243
CrashTime: 1321868574
EMCheckCompatibility: true
Email:
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1321010856
Notes: Renderers: 0x22600,0x20400GL Context? GL Context+
GL Layers? GL Layers+
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 41500
StartupTime: 1321866794
Theme: classic/1.0
Throttleable: 1
URL: --------------- ------- ------------------
Vendor: Mozilla
Version: 8.0
This report also contains technical information about the state of the application
when it crashed.

Any ideas?

Many thanks.
S.Thomas

ps. I've removed the Url info as it contains client info.

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support
Posts: 1503
Joined: Sun Jan 27, 2008 6:19 pm

Re: Firefox 8 crash, Max OSX 10.6.8

Post by support »

We will try to reproduce it.

sdthomas
Posts: 14
Joined: Wed Jan 20, 2010 5:13 am

Re: Firefox 8 crash, Max OSX 10.6.8

Post by sdthomas »

I was unable to reproduce using Firefox 8.0 Portable Edition.

The client has reported that it now works.
After the last crash Firefox auto updated with a minor version revision which seems to have fixed the issue.

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support
Posts: 1503
Joined: Sun Jan 27, 2008 6:19 pm

Re: Firefox 8 crash, Max OSX 10.6.8

Post by support »

Ok, FYI we made tests and it worked.

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