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Transfer completed 100%...and it freezes
Posted: Fri Jun 13, 2008 5:54 pm
by Kostas
Does anybody have the same problem with me ?
On my PC runing Vista Bussines if i try to upload jpeg files to the print lab i get the message after sending the first file that the transfer is completed but it doesnt pick the next file and everything stops.If i continue to try send the files maybe after one.two or three times it works and sometimes it works from the first attempt.
Anyone with similar problem?
Any suggestions ?
Re: Transfer completed 100%...and it freezes
Posted: Fri Jun 13, 2008 6:08 pm
by support
Are you using FTP or HTTP transfer ?
Also, how long take the upload ? More than 15 minutes ?
Finally, if you're using FTP then which FTP server are you using ?
Re: Transfer completed 100%...and it freezes
Posted: Sat Jun 14, 2008 9:41 am
by Kostas
Thanks for the reply.
The lab told me they using FTP ,the time to upload depends on how many files i send and most of the time it is more than 15 min,but each file to upload doesnt take more than 15 min.
They using UNIX server.
Re: Transfer completed 100%...and it freezes
Posted: Mon Jun 16, 2008 5:34 pm
by support
It could freeze when FTP command channel times out but not for upload < 15 minutes (except if you have a specific FTP configuration). Could you provide an URL to let me check the problem from here ? You could send testing URL and info to support(at)jfileupload(dot)com
Re: Transfer completed 100%...and it freezes
Posted: Tue Jun 17, 2008 3:59 pm
by Kostas
I send jpeg files to my printing lab and they told me this problem has something to do with my OS Vista Bussines.They dont have similar problems with other customers with XP.
http://www.prolab.gr but language is Greek ....
Re: Transfer completed 100%...and it freezes
Posted: Tue Jun 17, 2008 5:09 pm
by support
Does it really freeze ? You cannot press any button ? This page is planned to forward to another page. Maybe you have Internet Explorer 7 that doesn't allow pop-up so the forward cannot occur.
I going to make a test under Vista too.
Re: Transfer completed 100%...and it freezes
Posted: Wed Jun 18, 2008 8:52 pm
by support
I've made a test under Vista with Internet Explorer 7 and it seems to works. It redirects to another page after upload. Does your problem occur after upload or download ?
Do you have any Norton Internet Security (or tool like this) enabled ?
Re: Transfer completed 100%...and it freezes
Posted: Thu Jun 26, 2008 6:39 am
by Kostas
Sory for taking to long to respond.
On my pc runs NOD 32 - PC Tools Spyware doctor - Windows Firewall
Continuing to send files to the lab sometimes(2 out of 10) it works but mostly it freezes at 100% transfering.
I closed this programs try to upload but nothing.