Page 1 of 1

Recursive delete does not work

Posted: Wed Sep 08, 2010 10:20 pm
by sorr
I can't delete folders that contain files or other folders on the remote side. I thought this was a feature of the product. Perhaps I have a misconfiguration?

Running PHP/iis 6.0/fastcgi.

Your help is very much apprecitated.

Re: Recursive delete does not work

Posted: Thu Sep 09, 2010 6:20 am
by support
It is. It should work. It might be a problem of permission. Are you able to delete a single file?

Re: Recursive delete does not work

Posted: Thu Sep 09, 2010 2:07 pm
by sorr
Yes. I can delete single files, or highlight multiple files and delete. I can delete empty folders, but I can't delete a folder if there is anything in it.

Re: Recursive delete does not work

Posted: Mon Sep 13, 2010 10:59 am
by support
Does the UI report successful delete or report an error?

Re: Recursive delete does not work

Posted: Mon Sep 13, 2010 4:46 pm
by sorr
It throws up an alert box with "Delete" in the title bar and the message is "Cannon Delete xxxxx" where xxxxx = folder name. OK is the only option

Re: Recursive delete does not work

Posted: Tue Sep 14, 2010 7:08 pm
by support
It means that the "delete" command on server-side is denied. The PHP process has not permissions to delete folders. Check your Windows security configuration. Try to allow all users to delete folder (temporary) to see if it helps.

Re: Recursive delete does not work

Posted: Wed Sep 15, 2010 3:43 pm
by sorr
I have added the EVERYONE group with full control and the problem continues to happen. If it was a rights issue, I would not be able to delete the folder at all, but I can delete it when it is empty. Any further ideas would be appreciated.

Re: Recursive delete does not work

Posted: Tue Sep 21, 2010 1:52 pm
by sorr
Anymore thoughts on this?

Re: Recursive delete does not work

Posted: Tue Sep 21, 2010 7:53 pm
by support
The next step would be to allow to remote login on your server to try to understand what's wrong.
Please contact support(at)jfileupload(dot)com