Recursive delete does not work

Explorer-like frontend add-on to upload/download.
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sorr
Posts: 14
Joined: Thu Jul 29, 2010 2:59 pm

Recursive delete does not work

Post by sorr »

I can't delete folders that contain files or other folders on the remote side. I thought this was a feature of the product. Perhaps I have a misconfiguration?

Running PHP/iis 6.0/fastcgi.

Your help is very much apprecitated.

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support
Posts: 1503
Joined: Sun Jan 27, 2008 6:19 pm

Re: Recursive delete does not work

Post by support »

It is. It should work. It might be a problem of permission. Are you able to delete a single file?

sorr
Posts: 14
Joined: Thu Jul 29, 2010 2:59 pm

Re: Recursive delete does not work

Post by sorr »

Yes. I can delete single files, or highlight multiple files and delete. I can delete empty folders, but I can't delete a folder if there is anything in it.

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support
Posts: 1503
Joined: Sun Jan 27, 2008 6:19 pm

Re: Recursive delete does not work

Post by support »

Does the UI report successful delete or report an error?

sorr
Posts: 14
Joined: Thu Jul 29, 2010 2:59 pm

Re: Recursive delete does not work

Post by sorr »

It throws up an alert box with "Delete" in the title bar and the message is "Cannon Delete xxxxx" where xxxxx = folder name. OK is the only option

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support
Posts: 1503
Joined: Sun Jan 27, 2008 6:19 pm

Re: Recursive delete does not work

Post by support »

It means that the "delete" command on server-side is denied. The PHP process has not permissions to delete folders. Check your Windows security configuration. Try to allow all users to delete folder (temporary) to see if it helps.

sorr
Posts: 14
Joined: Thu Jul 29, 2010 2:59 pm

Re: Recursive delete does not work

Post by sorr »

I have added the EVERYONE group with full control and the problem continues to happen. If it was a rights issue, I would not be able to delete the folder at all, but I can delete it when it is empty. Any further ideas would be appreciated.

sorr
Posts: 14
Joined: Thu Jul 29, 2010 2:59 pm

Re: Recursive delete does not work

Post by sorr »

Anymore thoughts on this?

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support
Posts: 1503
Joined: Sun Jan 27, 2008 6:19 pm

Re: Recursive delete does not work

Post by support »

The next step would be to allow to remote login on your server to try to understand what's wrong.
Please contact support(at)jfileupload(dot)com

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