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Problem with JPG File

Posted: Wed Apr 03, 2013 4:13 pm
by CST_JDJ
Hello,
We have the jimageupload and jimagefilter add-ons.
I have tried the tool with multiple jpg files and it works as intended for most files with the exception of a particular jpg file provided to us by a customer.
The preview and the scaling do not work with this image, yet the file still uploads. We don't experience a failure, which may actually be better as we don't want to render an image later downstream that is improperly sized.
Any idea what could cause this to happen?
I have examined some sample images in this tool:
http://regex.info/exif.cgi
The only discrepancy that I see is that the problem image is missing some color transform/sampling information in the meta data. It was created and maintained with Adobe Illustrator while the others were created with Photoshop.
Thanks,
John

Re: Problem with JPG File

Posted: Wed Apr 17, 2013 4:53 pm
by support
How large is the image?